FAQs
ORDERS
How do I place an order on your website?
To place an order, simply choose the product you want to purchase, select the size or variant, and click on the "Add to Cart" button. Once you have added all the items to your cart, click on the cart icon, and proceed to checkout. Follow the steps and fill in the required information to complete the order.
What payment methods do you accept?
We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and other online payment gateways.
How long will it take to receive my order?
The delivery time varies depending on your location and the shipping method you choose. We usually process and ship orders within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days.
Can I cancel or modify my order after placing it?
If you want to modify or cancel your order, please contact us as soon as possible, and we will try our best to accommodate your request. However, once the order is processed and shipped, we cannot modify or cancel it.
Do you offer free shipping?
Yes, we offer free shipping for orders above a certain amount. The minimum order value for free shipping may vary depending on your location and the products you purchase.
What if I receive a damaged or wrong product?
If you receive a damaged or wrong product, please contact us within 24 hours of receiving the order. We will do our best to resolve the issue by either replacing the product or offering a refund.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS. You can use this tracking number to track the status of your order on the shipping carrier's website.
Do you offer refunds or exchanges?
We offer refunds or exchanges for products that are defective or not as described. If you are not satisfied with the product you received, please contact us, and we will do our best to resolve the issue.
Can I return the product if I don't like it?
Yes, you can return the product within 30 days of receiving it. However, the product must be in its original condition, and you will be responsible for the return shipping costs.
How can I contact you for any queries or concerns regarding my order?
You can contact us through the "Contact Us" page on our website or send us an email at [insert email address]. We will respond to your queries and concerns as soon as possible.
SHIPPING & RETURNS
Q: What is your shipping policy?
A: We offer free shipping on orders over $50 within the United States. For orders under $50, a flat rate shipping fee will be applied. We use reliable carriers to ensure timely delivery of your order.
Q: How long will it take to receive my order?
A: Orders are typically processed within 1-2 business days. Delivery time depends on your location, but most orders are delivered within 5-7 business days.
Q: Do you ship internationally?
A: Yes, we offer international shipping. Shipping fees and delivery times vary depending on the destination country.
Q: Can I track my order?
A: Yes, we provide tracking information for all orders. You will receive an email with tracking details once your order has shipped.
Q: What is your return policy?
A: We offer a 30-day return policy for all products. If you are not satisfied with your purchase, you may return it for a full refund or exchange. The product must be in its original packaging and in new condition.
Q: Who pays for return shipping?
A: If the return is due to a defective product or an error on our part, we will cover the cost of return shipping. If the return is for any other reason, the customer is responsible for the cost of return shipping.
Q: How do I initiate a return?
A: To initiate a return, please contact our customer service team by email or phone. We will provide you with instructions on how to return the product.
Q: How long does it take to process a return?
A: Once we receive the returned product, we will process the refund or exchange within 3-5 business days.
Q: Can I exchange a product?
A: Yes, we offer exchanges for products. If you would like to exchange a product, please contact our customer service team for instructions.
PRODUCTS
Q: What are herbal supplements?
A: Herbal supplements are dietary supplements made from natural plant-based ingredients, such as leaves, flowers, roots, and seeds. They are used to improve or maintain health, treat or prevent diseases, and enhance overall well-being.
Q: What are the benefits of taking herbal supplements?
A: Herbal supplements offer a variety of potential health benefits, such as boosting the immune system, promoting relaxation and sleep, reducing stress and anxiety, improving digestion, managing blood sugar levels, supporting cardiovascular health, and relieving pain and inflammation.
Q: Are herbal supplements safe?
A: Herbal supplements can be safe when used appropriately and under the guidance of a healthcare provider. However, some herbs can interact with medications, cause side effects, or trigger allergic reactions. It is important to talk to your doctor before taking any herbal supplement, especially if you are pregnant, nursing, have a medical condition, or are taking prescription or over-the-counter drugs.
Q: How do I choose the right herbal supplement?
A: It is important to do your research and choose a reputable brand that follows good manufacturing practices and has a quality control system in place. Look for supplements that contain standardized herbal extracts, which ensure the potency and purity of the ingredients. Also, read the label and product information carefully, and consult with a healthcare provider or a qualified herbalist for advice.
Q: How do I take herbal supplements?
A: The recommended dosage and frequency of herbal supplements vary depending on the type of supplement and the intended use. Some supplements are taken once a day, while others may require several doses throughout the day. It is important to follow the instructions on the label or as directed by a healthcare provider. Also, herbal supplements are not meant to replace a healthy diet and lifestyle, but rather complement them.
Q: Can I combine different herbal supplements?
A: It is possible to combine different herbal supplements, but it is important to do so under the guidance of a healthcare provider. Some herbs can interact with each other or with medications, and may cause adverse effects or reduce the efficacy of the supplements. Always check with your doctor before taking any new supplement, and inform them of all the supplements and medications you are currently taking.
Q: Are herbal supplements regulated by the FDA?
A: Herbal supplements are classified as dietary supplements and are regulated by the FDA under the Dietary Supplement Health and Education Act (DSHEA) of 1994. However, the FDA does not approve or review dietary supplements before they are marketed, and only takes action if there is evidence of safety concerns or false claims. Therefore, it is important to choose a reputable brand and read the label and product information carefully before taking any herbal supplement.
Q: What is Fadogia agrestis?
A: Fadogia agrestis is a plant species native to Africa that is commonly used in traditional medicine for its potential health benefits.
Q: What are the potential health benefits of Fadogia agrestis?
A: Fadogia agrestis has been traditionally used for its potential aphrodisiac, anti-inflammatory, and analgesic properties. However, more research is needed to fully understand its potential health benefits and to confirm its safety.
Q: How is Fadogia agrestis typically consumed?
A: Fadogia agrestis is commonly consumed as an herbal supplement, often in the form of capsules, tablets, or liquid extracts.
Q: Is Fadogia agrestis safe to consume?
A: The safety of Fadogia agrestis is still not well understood. Some studies have suggested that it may have potential side effects, including liver and kidney damage. It is important to consult with a healthcare professional before consuming Fadogia agrestis or any other herbal supplement.
Q: Where can I purchase Fadogia agrestis supplements?
A: Fadogia agrestis supplements are available from various online and offline retailers. It is important to ensure that you are purchasing high-quality products from reputable sources.
Q: How should Fadogia agrestis supplements be stored?
A: Fadogia agrestis supplements should be stored in a cool, dry place away from direct sunlight. It is also important to follow the specific storage instructions provided by the manufacturer.
Q: Can Fadogia agrestis be used to treat medical conditions?
A: Fadogia agrestis is not approved by the FDA as a treatment for any medical conditions. It is important to consult with a healthcare professional before using Fadogia agrestis or any other herbal supplement for medical purposes.
Q: What are the potential side effects of Fadogia agrestis?
A: Some studies have suggested that Fadogia agrestis may have potential side effects, including liver and kidney damage. It is important to consult with a healthcare professional before consuming Fadogia agrestis or any other herbal supplement.
Q: Is Fadogia agrestis legal?
A: The legal status of Fadogia agrestis may vary depending on your location. It is important to check the relevant laws and regulations before purchasing or consuming Fadogia agrestis supplements.
What is Tongkat Ali?
Tongkat Ali is a natural herbal extract that is derived from the roots of the Southeast Asian Eurycoma longifolia tree. It is commonly used as a traditional medicine for enhancing male fertility, treating erectile dysfunction, increasing energy, and boosting overall health.
What are the benefits of Tongkat Ali?
Tongkat Ali has many potential benefits, including improving testosterone levels, increasing libido and sexual performance, enhancing athletic performance, reducing stress and anxiety, and improving cognitive function.
How should I take Tongkat Ali?
Tongkat Ali is available in a variety of forms, including supplements, powders, and teas. The recommended dosage can vary depending on the product and your specific needs, so it's important to read the label and follow the instructions carefully.
Is Tongkat Ali safe?
Tongkat Ali is generally considered safe when taken in the recommended doses. However, it may cause side effects such as anxiety, insomnia, and increased heart rate in some people. If you experience any adverse effects, stop taking the product and consult with your doctor.
Who should avoid taking Tongkat Ali?
Tongkat Ali should be avoided by pregnant and breastfeeding women, as well as individuals with liver disease, heart disease, or hormonal imbalances. If you have any underlying health conditions or are taking medications, it's important to talk to your doctor before taking Tongkat Ali.
Is Tongkat Ali legal?
Tongkat Ali is legal in most countries as a dietary supplement. However, it is important to research the regulations in your country and make sure you are purchasing products from reputable sources.
How long does it take to see results from Tongkat Ali?
The time it takes to see results from Tongkat Ali can vary depending on the individual and the specific benefits being sought. Some people may notice improvements within a few days, while others may take several weeks or even months to see significant changes.
Can Tongkat Ali be used by women?
Yes, Tongkat Ali can be used by women to enhance sexual function, boost energy levels, and reduce stress. However, it is important to consult with your doctor before taking any new supplement, especially if you are pregnant or breastfeeding.
How should Tongkat Ali be stored?
Tongkat Ali should be stored in a cool, dry place away from direct sunlight. It is important to follow the storage instructions provided by the manufacturer to ensure the product remains effective and safe to use.
Can Tongkat Ali be taken with other supplements or medications?
Tongkat Ali may interact with certain medications and supplements, so it is important to talk to your doctor before taking it in combination with other products. It is also important to follow the recommended dosage and not exceed the recommended daily intake.
What is Apigenin?
Apigenin is a flavonoid that is naturally found in many plants, including parsley, chamomile, and celery.
What are the health benefits of Apigenin?
Apigenin has been shown to have anti-inflammatory, anti-cancer, anti-anxiety, and anti-depressant properties. It may also help improve heart health and reduce the risk of diabetes.
How can Apigenin be consumed?
Apigenin can be consumed through dietary sources like fruits and vegetables, as well as supplements in the form of capsules or tablets.
Can Apigenin cause any side effects?
While generally considered safe, high doses of Apigenin may cause stomach upset, diarrhea, or allergic reactions in some individuals.
What is the recommended dosage of Apigenin?
There is no established recommended dosage of Apigenin, but most studies use doses ranging from 5-100mg per day.
Can Apigenin be used during pregnancy or breastfeeding?
There is not enough research to determine the safety of Apigenin during pregnancy or breastfeeding, so it is best to consult with a healthcare professional before using.
Is Apigenin legal?
Yes, Apigenin is legal and widely available as a dietary supplement.
Is Apigenin vegan-friendly?
Most Apigenin supplements are vegan-friendly, but it is important to check the ingredients list to ensure no animal-derived products are used.
Does Apigenin interact with any medications?
Apigenin may interact with some medications, particularly those that are metabolized by the liver. It is important to consult with a healthcare professional before taking Apigenin if you are on any medication.
How does Apigenin work in the body?
Apigenin works by targeting different pathways in the body, including reducing inflammation and oxidative stress, inhibiting cancer cell growth, and promoting the release of certain neurotransmitters in the brain.